If you have any questions about your order, returns, products, or our services, please contact us using the information below.

Email: service@looply.com
Phone: +852 4619 1323
Registered Office / Business Mailing Address:
ALEXANDRA HOUSE, 18 CHATER ROAD, CENTRAL, HONG KONG

Email Response Time:
We generally respond to customer inquiries within 1–2 business days.

Please note: Our registered office / business mailing address is provided for company contact purposes only and is not a return shipping address. Please do not send returns to this address. If your return request is approved, we will provide the correct return shipping address and return instructions by email.