1. What best describes your current interest in shopping with Looply? (Multiple choice) *

I am actively looking for a specific item and plan to buy soon.
I have a particular item in mind, but have not found the right match on Looply yet.
I am interested in pre-owned luxury but do not have a specific item in mind yet — I am browsing for inspiration.
I am comparing prices, item condition, and services across Looply and other resale options before deciding where to buy.
I mainly subscribed for new arrivals, price drops, or special offers.
Other

2. What additional services or improvements would be most valuable to you? (Multiple choice) *

Help finding an item with a specific brand, style, price range, or condition.
Live video viewing or one-on-one product advice before purchase.
A luxury authentication service based on photos or videos.
A membership or rewards program with points, exclusive discounts, or early access to items.
A trade-in, selling, or consignment service.
More flexible ways to pay, such as a deposit to reserve an item.
After-purchase care, cleaning, or repair services.
Other

3. What, if anything, has kept you from placing an order with Looply? (Multiple choice) *

4. What could we improve about the website shopping experience? (Multiple choice) *

5. How confident did you feel about the item authenticity and Looply product information? (Single choice) *

6. What would make Looply emails more useful to you? (Multiple choice) *

7. If you contacted customer support, how satisfied were you with the help you received? (Single choice) *

8. What is one specific thing we could do to make your next Looply experience better? (Open-ended)

Email *

My Wishlist

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